Whether you are new to AWS, or continuing to increase your adoption of services as you develop applications and build business solutions, we want to provide the right resources to support your success. Based on your current or planned use-cases, AWS Support provides a unique combination of tools and expertise to help you do amazing things with AWS.
Individual developers exploring the potential of AWS, looking for access to technical support resources to help quickly and effectively get started.
Recommended Plan: Developer SupportBusinesses looking for guidance and best practices to enable availability, scalability, and security of production workloads - reducing the need for reactive support.
Recommended Plan: Business SupportBusinesses whose success is directly linked with the performance of workloads and applications, benefiting from high-touch proactive/preventive services.
Recommended Plan: Enterprise SupportYour designated Technical Account Manager (TAM) is your primary point of contact who provides guidance, architectural review, and ongoing communication to keep you informed and well prepared as you plan, deploy, and proactively optimize your solutions. As the cornerstone of the Enterprise Support plan, your TAM serves as your guide and advocate, focused on delivering the right resources to support the success and ongoing operational health of your AWS infrastructure.